At International Management Consultancy (IMC), we are committed to providing a fair and transparent process for students who wish to appeal a decision related to certification or an act of misconduct.

This process is designed to be timely, impartial, confidential, and free of cost.

Purpose of the Appeals Process

Our appeals process ensures:

  • A clear framework for managing appeals.
  • A fair investigation of appeals.
  • A resolution process guided by natural justice and procedural fairness.

Who Can Appeal

Any student (complainant) who has received a decision regarding a complaint or act of misconduct, and believes there are valid grounds, may appeal to the Appeals Committee.

Key Principles

  • Appeals are handled fairly, confidentially, and without discrimination.
  • Appeals Committee members will be independent and not involved in the original decision.
  • No fees apply for lodging an appeal.
  • Retaliation, discrimination, or victimization against anyone lodging an appeal is strictly prohibited.

How to Lodge an Appeal

  • Deadline: Appeals must be lodged within 10 working days of receiving the decision.
  • Submit To: support@imccertifications.com
  • Include: Grounds for your appeal. Any new evidence (if available). The outcome you are seeking.

Valid Grounds for Appeal

You may appeal if:

  • You have new, relevant evidence.
  • The decision did not properly consider facts, evidence, or circumstances.
  • There was bias, prejudice, or a conflict of interest.
  • There were significant procedural errors.

Appeals will NOT be accepted for reasons such as:

  • Disagreement with subject structure or assessment methods.
  • Student workload or effort completed.
  • Financial implications of not passing.
  • Comparisons with grades in other units.
  • Penalties for plagiarism (as per IMC policy).
  • Request for additional marks to improve grades.

What Happens Next

  • Review: The Appeals Committee reviews your appeal and determines if valid grounds exist.
  • Decision: If valid, the committee may review, uphold, dismiss, or modify the original decision. If no valid grounds exist, the appeal may be dismissed.
  • Notification: You will receive a written outcome within 14 business days.
  • Resolution: If required, the matter may be referred to external authorities for mediation. Final decisions are normally communicated within 10 working days from acknowledgment. You may be contacted for additional information or evidence.

Note: Appeals can be withdrawn at any time, but once withdrawn, they cannot be re-lodged.

Record-Keeping

All appeals are securely recorded in the Appeals Register and stored for 3 years, including:

  • Appeal ID & Date
  • Complainant name
  • Grounds for appeal
  • Assigned committee
  • Actions taken & outcome
  • Closure date
  • Supporting evidence (emails, forms, meeting notes)

Need to Submit an Appeal?

  • Email it to: support@imccertifications.com